#4 - Anonymously confided emotional ridicule of WSV3 product, including slanderous and ascertainably false statements, on a private Facebook users' group for a competing product.
Claim #1: We refuse to add anything tropical to the system until next season.
Response: False. The beta patch posted very recently added a basic requested feature to filter products by selected storm. This criticism is a misinterpretation of an honest comment about the relative priority of current developments vs. when many of the desired tropical optimizations can be made. To say there has been outright refusal embodies an absolute, straightforward dishonesty.
Claim #2: WSV3 looks "cartoonish".
Response: This extraordinarily misunderstanding, ill-perceiving criticism denies the existence of WSV3's extensive visual customization options and instead contorts one of the software's most admired aspects (graphics and customization ability) into a negative instead of a positive. Furthermore, the advent of the new terrain rendering engine has given rise to professional-grade graphics with lighting, terrain shading, ocean rendering, imagery blending, and coastline fade effects - all of which are
absolutely optional, heretofore unreleased outside of private, internal BETA versions, and extremely efficiently implemented. WSV3's look is entirely decided by the user.
Claim #3: There has been neglect of fixing/maintaining quality meteorological data in favor of developing "flashy"/"useless"/"cartoonish" effects.
This false perception, unsurprisingly an emotionally charged aspersion following from hurt feelings when the author's inappropriate antics on this forum were called out and corrected, entirely ignores the verifiable facts that the only new data issues during the terrain engine's development have been 1) severe watches, and 2) HRRR-based layers since the 8/23 NCEP change - and that
both of them have been fixed in an emergency V3.3 patch posted to forums, as well as in the current internal testing BETAs.
Claim #4: Upon users reporting problems with the software, immature offense is taken rather than listening to the issue.
Response: The falsity of this laughably absurd accusation, quite fortunately, may be ascertained through the most cursory visit to the Troubleshooting forum, in which every handled issue report is treated with respect and seriousness. Hundreds of such exchanges occur on a regular basis, a testament to the highest standards of customer service and professionalism mandated in WSV3's mission. An array of users agree and have commented as such on the
Testimonials page.
Claim #5: Concrete promises have been made about additions that have not been satisfied.
Response: Every concrete promise ever made has been meticulously fulfilled, and the extreme care to satisfy every verbal promise, even in the most informal contexts, is so severe that it has in the past delayed updates until every last bit of promised content has been delivered. We enthusiastically challenge the author of this baseless attack to substantiate one example to the contrary.
Claim #6: We said adding more METAR fields was impossible due to data limitations.
Response: False. We explained why it would likely be sub-optimal due to the lengthening of load times, and then requested feedback on the offered alternative solution. Instead, the individual neglected to follow through with constructive counter-feedback to a persuasive degree and circulated the aforementioned slanderous, false accusation above.
Claim #7: The new terrain engine consumes 10GB of data.
Response: This categorically, verifiably false statement unsurprisingly proceeds from the same verbally abusive parties to whom all credibility has been lost above. One may observe in the current beta release of this system that the entire global dataset consumes no more than 2.8GB, and that in no way does the software impose the necessity of pre-loading this entire quantity. Furthermore, this risible contortion of reality pertains to a private, closed beta system posted on the forums and never released to the public. Moreover, a general ignorance of the dimensions of mapping data accompanies this tragically dishonest attack, as the orthoimagery data employed both by WSV3 and rival programs may often exceed the referenced size in magnitude, and is in fact more intensive than the analogous datasets in our undeployed terrain system.
Claim #8: "WSV3 requires an expensive subscription."
Response: This slanderous falsehood assumes its recipients lack the intelligence to see plainly and incontrovertibly on the WSV3 website that all WSV3 products are offered without mandating a subscription as a one-time purchase option, and that this promising fact is energetically adopted in WSV3 marketing materials as a distinguishing factor.